FAQ

Delivery is free to most UK mainland addresses on orders over £275. Orders under £275 have a standard delivery charge of £14.99, which you'll see in your basket before you pay. Orders containing only samples are delivered free.

Replacement kitchen doors usually arrive within 5 working days for standard sizes (7–10 days made to measure). Complete kitchens usually take 1–4 weeks, and we'll confirm your delivery date when you order. Lead times for cabinets, accessories and made-to-order items vary by product.

We deliver across mainland UK. Deliveries to the Scottish Highlands and Islands, Northern Ireland, the Isle of Man, the Isle of Wight, the Isles of Scilly and the Channel Islands may carry an extra charge, so please contact us before ordering and we'll confirm the cost.

Yes. Someone needs to be in to sign for the delivery. Our drivers deliver to the kerbside or ground floor and can't carry items into your home or upstairs. Kitchen items can be heavy, so you may need to help unload.

Smaller orders normally arrive together. Larger orders, especially complete kitchens, may come in more than one delivery. We'll keep you updated as your order progresses.

Count the boxes and look for visible damage before signing, and note any damage on the delivery paperwork. If anything is damaged or missing, tell us within 5 days with photos. Please don't fit anything you think is damaged.

We recommend waiting until everything has arrived and you've checked it all. That way, a missing or damaged item won't hold up your fitter.

You can pay securely by card or digital wallet at checkout. If we've sent you a quote, you can pay it on our Make a Payment page.

Yes. Send us a like-for-like written quote from another supplier through our Get a Quote page, along with your plan or photos, and we'll come back with our best price.

Yes. We supply fitters, builders, landlords and developers as well as homeowners. Get in touch for larger orders and we'll help you put everything together.

We're a supply-only company, so we don't measure or fit. Our measurement guide walks you through it, and we're happy to check your measurements by phone or email before you order.

Call us on 0330 043 2807 or email enquiries@kitchens4uonline.co.uk. We're open Monday to Sunday, 9am to 8pm. You can also use our contact page.

Yes, for standard items. You can return them within 14 days of delivery if they're unused and in their original packaging. Please contact us first to arrange the return. Return postage is your responsibility unless the item is faulty or we sent the wrong thing.

We can't accept change-of-mind returns on items made or adapted for you, including made-to-measure or custom-sized items, items made to order, doors drilled for hinges, and anything cut or altered. This doesn't affect your rights if an item is faulty or not as described.

Once we've received and checked your return, we'll refund the price you paid and the standard delivery charge within 14 days. Items returned incomplete, without their original packaging, or showing signs of fitting or damage may have a deduction made. See our Delivery & Returns page for full details.

Tell us within 5 days of delivery, with photos of the item and its packaging. Email enquiries@kitchens4uonline.co.uk or call 0330 043 2807, and we'll arrange a replacement or put things right as quickly as possible.

All our products are covered by the manufacturer's guarantee against faulty materials and workmanship for at least 12 months, and some ranges for longer. Contact us with photos and we'll arrange a repair, replacement or refund. We'll cover the cost of returning faulty items.

The guarantee doesn't cover damage caused by heat or steam where suitable protection hasn't been fitted, misuse, or general wear and tear. See our Terms & Conditions for full details. This doesn't affect your statutory rights.

Standard, unused items can be returned within 14 days in the usual way. We can't accept returns for made-to-measure or hinge-drilled items ordered at the wrong size, so please double-check your measurements before ordering. If you're unsure, call us and we'll talk it through.

The 14-day cancellation right applies to consumers only. Business customers may return standard, unused items within 14 days by prior agreement. These returns carry a 25% restocking fee, and return carriage is at your cost.

Measure the door itself, not the cabinet, in millimetres. Measure the height first and then the width, and measure every door individually, because doors that look the same can differ by a few millimetres.

Doors are made slightly narrower than the cabinet so they can open freely without rubbing against each other. For example, a 600mm unit usually takes a 596mm or 597mm door, depending on the manufacturer. That's why it's always best to measure your existing door.

If you want doors pre-drilled, measure from the top edge of the door to the centre of the top hinge hole, and from the bottom edge to the centre of the bottom hinge hole. The hinge hole is the round 35mm cup hole. On tall doors with three or more hinges, measure each hinge centre from the top edge.

Stand in front of the door. If the hinges are on the left, it's a left-hand door; if they're on the right, it's a right-hand door. For appliance and corner doors, a photo helps us confirm it.

Measure the height and width of the drawer front itself, not the opening behind it. Drawer front heights vary a lot between kitchens, so measure each one.

Measure the height and width of the existing appliance door. Fridge, freezer and dishwasher doors often have unusual fixing or hinge positions, so measure every hinge centre and send us a photo if you're unsure.

Measure each door separately. Many tall units use two doors, one above the other, so measure both and note which goes where.

We offer thousands of door sizes, so most kitchens are covered. If you can't find yours, contact us with your measurements and we'll let you know what we can do.

End panels and plinths are usually supplied slightly oversized so they can be cut to fit on site. Measure the height and depth of the side you want to cover, or the total run of plinth, and choose the next size up.

Yes. If your cabinets are in good condition, new doors, drawer fronts, end panels and plinths can completely transform your kitchen. It costs far less than a new kitchen, causes less disruption, and keeps your existing layout, worktops and plumbing.

Yes. You can order individual doors, drawer fronts and panels, whether you're replacing one damaged door or updating a whole kitchen.

You can choose doors undrilled or with hinge holes drilled when you order. Pre-drilled doors save time when fitting. Please note that drilled doors can't be returned if you change your mind.

Yes. Ordering a door sample is the best way to check a colour and finish in your own kitchen, in both daylight and artificial light, before you commit.

Vinyl wrapped doors have a durable decorative film bonded to an MDF door. They're hard-wearing, easy to clean and great value. Painted doors are sprayed for a premium finish with greater depth of colour, and are popular for traditional shaker kitchens.

Yes. They resist moisture, are easy to wipe clean and keep a consistent colour for years. Their main weakness is heat and steam, so fit heat deflectors next to ovens and keep kettles and slow cookers away from door edges.

Matt finishes give a soft, modern look and show fewer fingerprints. Gloss reflects light, which helps smaller kitchens feel brighter and bigger. Both suit modern slab and handleless designs.

Shaker doors have a raised frame around a flat centre panel and suit classic and modern kitchens. Slab doors are completely flat for a clean, minimal look. Handleless doors have a built-in finger pull, so you don't need handles.

We don't recommend it. Cutting a vinyl wrapped door exposes the MDF core and the edge can lift or peel, and cut painted doors need refinishing. Altered doors also can't be returned, so it's better to order the right size.

Wipe with a soft cloth and warm, mildly soapy water, then dry. Avoid abrasive pads, bleach and solvent cleaners. Don't hang damp tea towels over doors, and protect them from direct heat and steam.

Many of our colours are close to popular shades from the big kitchen brands, but an exact match can't be guaranteed. Order samples and compare them with your existing kitchen before ordering.

Screens show colours differently, and natural materials can vary slightly between batches. If colour matters, order a sample first.

Yes. Most Howdens kitchens use standard UK cabinet sizes, so replacement doors usually fit well. Measure your existing doors rather than relying on unit sizes, as ranges and generations vary.

In most cases, yes. These brands generally use standard UK cabinet sizes, so replacing the doors is straightforward. Hinge positions can vary between ranges, so measure your doors and hinge holes before ordering.

IKEA kitchens, including METOD, use their own cabinet sizes and hinge positions, which are different from most UK brands. Measure carefully and contact us before ordering so we can check our sizes will suit your cabinets.

German kitchens often use different cabinet heights, widths and drilling positions from UK kitchens. Accurate measurements are essential, so please send them to us to check before you order.

No. Most kitchens use the same 35mm concealed hinges, but hinge hole positions vary between manufacturers, cabinet types and appliance doors. That's why we ask for your hinge measurements when you order drilled doors.

No. Many UK kitchens use standard widths such as 300, 400, 500, 600, 800 and 1000mm, but heights, depths and drilling can vary between brands and ages of kitchen.

Yes. It's very common to have cabinets from one manufacturer, doors from another and worktops from a third. As long as the measurements are right, they'll work together.

Yes. We supply complete supply-only kitchens, including cabinets, doors, drawer fronts, panels, plinths and accessories. Send us your plan through our Get a Quote page and we'll price it for you.

Our kitchen cabinets come in nine colours: White, Light Grey, Dust Grey, Oak, Cashmere, Graphite, Bardolino Oak, Davenport Oak and Lincoln Walnut.

No. Our cabinets are sold without doors, handles or hinges, so you can choose any door style and colour you like. Add them separately to your order.

Yes. Base and tall units are supplied with legs, which can be adjusted to get your units level.

It depends on the range. Each product page shows how the cabinet is supplied, or contact us and we'll advise on the best option for your project.

Base units sit on the floor under the worktop. Wall units hang on the wall above. Tall units, such as larders and oven housings, run from floor to near ceiling height. Bridging units are short wall units that fit above a cooker hood, fridge or between tall units.

End panels cover the exposed sides of your units for a finished look. Plinths are the boards that run along the bottom of your base units to hide the legs. Cornice and pelmet are trims that run along the top and bottom of wall units.

We don't offer a design service, but if you send us your measurements, a rough plan or an existing quote, we'll put together a full price and help with any questions about the parts you need.

Our accessories include hinges, soft close drawer sets, handles, legs and plinth feet, and kitchen sinks and taps. If you can't find something, contact us and we'll try to source it.

Most doors use a standard 110° soft close hinge. Wide-opening 165° hinges suit corner units and doors that need to open further. You'll also see "full overlay" (the door covers the cabinet edge, the most common), "half overlay" (two doors share one cabinet side) and "inset" (the door sits inside the cabinet frame).

Yes. All our hinges are supplied with mounting plates, the bracket that fixes the hinge to the inside of the cabinet. Check each product page to see whether fixing screws are included.

It's a full drawer box with runners that close gently on their own. You add your own drawer front to match your doors. Drawer fronts and handles are sold separately.

Yes. We sell stainless steel and granite sinks, plus single lever, twin lever and spray taps. Each product shows a dimensions drawing to help you check it suits your worktop and base unit.

Handles are measured by their hole centres, the distance between the two fixing screws, such as 128mm or 160mm. New doors come undrilled for handles, so you can choose any handle you like and drill the holes when fitting.