Free UK delivery on orders over £275 · Pay in 3 with · We’ll beat any like-for-like written kitchen quote
Free UK delivery on orders over £275 · Pay in 3 with · We’ll beat any like-for-like written kitchen quote
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UK-wide delivery
Free UK delivery on orders over £275. Here’s how delivery works, and what to do if anything isn’t right.
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Delivery is free to most UK mainland addresses on orders over £275. Orders under £275 have a standard delivery charge of £14.99, shown in your basket before you pay. Orders containing only samples are delivered free.
Deliveries to the Scottish Highlands and Islands, Northern Ireland, the Isle of Man, the Isle of Wight, the Isles of Scilly and the Channel Islands may carry an extra charge. Please contact us before ordering and we’ll confirm the cost.
*Your delivery date will be confirmed when you place your order.
Delivery times are estimates and can occasionally change because of manufacturing schedules, supplier delays or courier issues. Larger orders may arrive in more than one delivery. We’ll keep you updated as your order progresses.
Tell us within 5 days of delivery, with photos of the item and packaging, by emailing enquiries@kitchens4uonline.co.uk or calling 0330 043 2807. Please don’t fit anything you think is damaged, as this can make a claim harder. We’ll arrange a replacement or put things right as quickly as possible.
We recommend not booking your fitter until you’ve received and checked everything. This doesn’t affect your statutory rights.
If you change your mind about standard items (not made to measure or made to order), you can return them within 14 days of delivery. They must be unused and in their original packaging. Please contact us first to arrange the return. The cost of sending items back is your responsibility unless they’re faulty or we sent the wrong item.
Once we’ve received and checked the items, we’ll refund the price you paid and the standard delivery charge within 14 days. Goods must be returned complete, unused and in their original, undamaged packaging. If items come back without their original packaging, are incomplete, or show any signs of handling, fitting or damage, we’ll deduct the cost of restoring them to a saleable condition from your refund, up to the full value of the item.
We can’t accept change-of-mind returns for items made or adapted for you, including:
This doesn’t affect your rights if an item is faulty or not as described.
Trade and business customers: the 14-day cancellation right applies to consumers only. Business customers may return standard, unused items within 14 days of delivery by prior agreement with us. These returns are subject to a 25% restocking fee, and return carriage is at your cost. Made-to-measure, made-to-order and adapted goods can’t be returned.
All our products are covered by the manufacturer’s guarantee against faulty materials and workmanship for at least 12 months, and some ranges for longer. If something is faulty, contact us with photos and we’ll arrange a repair, replacement or refund. We’ll cover the cost of returning faulty items.
The guarantee doesn’t cover damage caused by heat or steam where suitable protection hasn’t been fitted, misuse, or general wear and tear. See our Terms & Conditions for full details. This doesn’t affect your statutory rights.
Please check your measurements carefully using our measurement guide before ordering. If you’re unsure, call us and we’ll talk it through. We can’t accept returns for made-to-measure items ordered at the wrong size.
Call 0330 043 2807 or email enquiries@kitchens4uonline.co.uk. We’re open Monday to Sunday, 9am – 8pm.
